{"id":1541,"date":"2026-08-14T05:18:18","date_gmt":"2026-08-14T09:18:18","guid":{"rendered":"https:\/\/boca.viruscomm.dev\/?page_id=1541"},"modified":"2026-10-02T11:32:44","modified_gmt":"2026-10-02T15:32:44","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/boca.viruscomm.dev\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-db2d51e8\" data-vce-do-apply=\"all el-db2d51e8\"><div class=\"vce-content-background-container\"><div class=\"vce-asset-background-simple-container vce-visible-all-only vce-asset-background-simple--style-cover vce-asset-background-simple--position-center-center\"><div class=\"vce-asset-background-simple\">\n              <div class=\"vce-asset-background-simple-item vcv-lozad\" data-background-image=\"https:\/\/boca.viruscomm.dev\/wp-content\/uploads\/2026\/09\/Blogue.jpg\"><\/div>\n              <noscript>\n                <div class=\"vce-asset-background-simple-item\" style=\"background-image: url(https:\/\/boca.viruscomm.dev\/wp-content\/uploads\/2026\/09\/Blogue.jpg)\"><\/div>\n              <\/noscript>\n            <\/div><\/div><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first hero-section-page service\" id=\"el-3e329538\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-3e329538\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-3e329538\"><div class=\"vce-text-block pb-30 creme\"><div class=\"vce-text-block-wrapper vce\" id=\"el-3ea6856e\" data-vce-do-apply=\"all el-3ea6856e\"><h1>Privacy Policy<\/h1>\n<p>Clinique dentaire Boca (\"the Clinic,\" \"we,\" \"us\") places great importance on protecting the personal information of its patients and of visitors to its website. The purpose of this privacy policy (the \"Policy\") is to inform you, clearly and transparently, of how we collect, use, retain and disclose your personal information, in accordance with the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1), as amended by Law 25.<\/p>\n<p>By using our website or our services, you acknowledge that you have read this Policy.<\/p>\n<\/div><\/div><div class=\"vce-global-element vce\" id=\"el-365b80c8\" data-vce-do-apply=\"all el-365b80c8\"><div class=\"vce-global-template-inner\"><link rel='stylesheet' id='contact-form-7-css' href='https:\/\/boca.viruscomm.dev\/wp-content\/plugins\/contact-form-7\/includes\/css\/styles.css' media='all' \/>\n<link rel='stylesheet' id='wpml-legacy-horizontal-list-0-css' href='https:\/\/boca.viruscomm.dev\/wp-content\/plugins\/sitepress-multilingual-cms\/templates\/language-switchers\/legacy-list-horizontal\/style.min.css' media='all' \/>\n<link rel='stylesheet' id='vsc-header-style-css' href='https:\/\/boca.viruscomm.dev\/wp-content\/themes\/vsc-theme\/css\/header.css' media='all' \/>\n<link rel='stylesheet' id='vcv:assets:front:style-css' href='https:\/\/boca.viruscomm.dev\/wp-content\/plugins\/visualcomposer\/public\/dist\/front.bundle.css' 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*\/\n<\/style>\n<!--vcv no format--><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-e7fe60e8\" data-vce-do-apply=\"all el-e7fe60e8\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-8a8102bb\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-8a8102bb\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-8a8102bb\"><div class=\"vce-text-block\"><div class=\"vce-text-block-wrapper vce\" id=\"el-e7014057\" data-vce-do-apply=\"all el-e7014057\"><p><a class=\"btn-appointment\" href=\"https:\/\/www.docclik.com\/en\/clinic\/12333\/booking\" target=\"_blank\" rel=\"noopener\">Book an appointment<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><!--vcv no format--><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-30 fil-ariane vce-row-equal-height vce-row-content--top\" id=\"el-fa25b65c\" data-vce-do-apply=\"all el-fa25b65c\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first\" id=\"el-235d222d\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-235d222d\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-235d222d\"><div class=\"vce-shortcode\"><div class=\"vce-shortcode-wrapper vce\" id=\"el-14c3c328\" data-vce-do-apply=\"all el-14c3c328\"><span><span><a href=\"https:\/\/boca.viruscomm.dev\/en\/\">Home<\/a><\/span><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-05609a40\" data-vce-do-apply=\"all el-05609a40\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first pl-278 pr-278 pb-90  pt-50\" id=\"el-b4fe4401\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b4fe4401\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b4fe4401\"><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-0 vce-row-wrap--reverse pb-30 vce-row-equal-height vce-row-content--top\" id=\"el-21598363\" data-vce-do-apply=\"all el-21598363\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first no-pr pr-90\" id=\"el-49334c4a\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-49334c4a\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-49334c4a\"><div class=\"vce-text-block pb-30\"><div class=\"vce-text-block-wrapper vce\" id=\"el-673de77c\" data-vce-do-apply=\"all el-673de77c\"><h2>Personal Information We Collect<\/h2>\n<p>Depending on how you interact with us, we may collect the following information:<\/p>\n<p>First and last name<\/p>\n<p>Mailing address<\/p>\n<p>Email address<\/p>\n<p>Telephone number<\/p>\n<p>Information submitted through our online contact or appointment booking forms<\/p>\n<p>Information relating to your dental record and health status, once you become a patient of the Clinic (collected in the course of the professional relationship, not through the website)<\/p>\n<p>Browsing data collected through cookies and similar technologies (see section 5)<\/p>\n<p>We collect only the information necessary for the purposes identified at the time of collection.<\/p>\n<h2>Purposes of Collection<\/h2>\n<p>Your personal information is collected and used to:<\/p>\n<p>Respond to your requests for information and appointments<\/p>\n<p>Ensure the clinical and administrative follow-up of your patient record<\/p>\n<p>Send you communications about your appointments or our services<\/p>\n<p>Improve your experience on our website<\/p>\n<p>Compile anonymized traffic statistics<\/p>\n<p>Comply with our legal and regulatory obligations, including those imposed by the Ordre des dentistes du Qu\u00e9bec<\/p>\n<p>We do not use your information for purposes other than those for which it was collected, except with your consent or where permitted by law.<\/p>\n<h2>Consent<\/h2>\n<p>Consent to the collection, use or disclosure of your personal information is requested at the appropriate time, separately from any other information, in clear and simple language. You may withdraw your consent at any time, subject to reasonable legal or contractual restrictions, by contacting the person in charge identified in section 9.<\/p>\n<p>Certain information is collected without consent where permitted by law, in particular for the provision of health care or to respond to an emergency.<\/p>\n<h2>Sensitive Information<\/h2>\n<p>Information relating to your oral health is considered sensitive information. It is subject to a higher level of protection: access restricted to authorized Clinic staff, storage in a secure patient record, and controlled transmission in accordance with the rules of the Ordre des dentistes du Qu\u00e9bec and Law 25.<\/p>\n<h2>Cookies and Similar Technologies<\/h2>\n<p>Our website may use cookies and similar technologies (e.g., tracking pixels) to:<\/p>\n<p>Ensure the proper functioning of the site<\/p>\n<p>Measure site traffic and usage for statistical purposes<\/p>\n<p>Personalize your browsing experience<\/p>\n<p>A notice informs you of the use of these technologies on your first visit and allows you to accept or refuse cookies that are not essential to the operation of the site. You can also configure your browser to refuse cookies or to notify you when they are used, although some site features may then be limited.<\/p>\n<h2>Disclosure to Third Parties<\/h2>\n<p>We do not sell or rent your personal information. It may be disclosed:<\/p>\n<p>To our service providers (e.g., website hosting, appointment booking platform, dental records management software), strictly to the extent necessary to carry out their mandate, and under contracts guaranteeing an adequate level of protection<\/p>\n<p>To health professionals involved in your care (e.g., a specialist to whom you are referred)<\/p>\n<p>To the competent authorities when required by law<\/p>\n<p>When a service provider is located outside Qu\u00e9bec, a privacy impact assessment is carried out before any disclosure to ensure that the information receives protection equivalent to that provided in Qu\u00e9bec.<\/p>\n<h2>Retention and Destruction of Information<\/h2>\n<p>Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or for the periods prescribed by the Ordre des dentistes du Qu\u00e9bec for patient records. Once these purposes have been fulfilled or the periods have expired, your information is securely destroyed, anonymized or de-identified.<\/p>\n<h2>Security Measures<\/h2>\n<p>We implement reasonable physical, administrative and technological security measures to protect your personal information against loss, theft and any unauthorized access, use or disclosure, including:<\/p>\n<p>Restricted access to records on a need-to-know basis<\/p>\n<p>Security protocols for computer systems and the website<\/p>\n<p>Staff awareness training on confidentiality<\/p>\n<p>Despite these measures, no system can guarantee absolute security.<\/p>\n<h2>Person in Charge of the Protection of Personal Information<\/h2>\n<p>In accordance with Law 25, the following person is responsible for the protection of personal information within the Clinic and will answer your questions, requests or complaints:<\/p>\n<p><strong>Chantal Thibodeau, Manager<\/strong><br>\nEmail: <a href=\"mailto:gestion@cliniquedentaireboca.com\"><u>gestion@cliniquedentaireboca.com<\/u><\/a><br>\nTelephone: <a href=\"tel:+14502325202\"><u>450-232-5202<\/u><\/a><\/p>\n<h2>Your Rights<\/h2>\n<p>You have the following rights with respect to your personal information:<\/p>\n<p><strong>Right of access<\/strong>: to obtain the personal information we hold about you<\/p>\n<p><strong>Right to rectification<\/strong>: to have inaccurate, incomplete or ambiguous information corrected<\/p>\n<p><strong>Right to withdraw consent<\/strong>: to withdraw your consent to the collection, use or disclosure of your information, subject to legal exceptions<\/p>\n<p><strong>Right to cessation of dissemination, re-indexing or de-indexing<\/strong>: in the cases provided for by law, to request that we stop disseminating personal information that is causing you harm, or that we de-index it<\/p>\n<p>To exercise any of these rights, you may contact the person in charge identified in section 9. You will receive a response within the time limits set by law.<\/p>\n<h2>Automated Decisions<\/h2>\n<p>We do not use your personal information to make decisions based exclusively on automated processing.<\/p>\n<h2>Confidentiality Incidents<\/h2>\n<p>In the event of a confidentiality incident presenting a risk of serious injury, we will notify the Commission d'acc\u00e8s \u00e0 l'information du Qu\u00e9bec and the persons concerned, in accordance with our legal obligations, and we will record the incident in our internal register.<\/p>\n<h2>Complaints<\/h2>\n<p>If you believe your rights have not been respected, you may first contact the person in charge identified in section 9. You may also file a complaint with the Commission d'acc\u00e8s \u00e0 l'information du Qu\u00e9bec (CAI): <a href=\"https:\/\/www.cai.gouv.qc.ca\/\"><u>www.cai.gouv.qc.ca<\/u><\/a><\/p>\n<h2>Changes to This Policy<\/h2>\n<p>We may amend this Policy at any time to reflect changes in our practices or in applicable legislation. The version in effect is always the one published on our website.<\/p>\n<h2>Questions<\/h2>\n<p>For any questions about this Policy, please contact:<\/p>\n<p><strong>Chantal Thibodeau, Manager<\/strong><br>\nEmail: <a href=\"mailto:gestion@cliniquedentaireboca.com\"><u>gestion@cliniquedentaireboca.com<\/u><\/a><br>\nTelephone: <a href=\"tel:+14502325202\"><u>450-232-5202<\/u><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vce-row-container\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-element--has-background vce-row--col-gap-30 vce-row-equal-height vce-row-content--top\" id=\"el-4b712384\" data-vce-do-apply=\"all el-4b712384\"><div class=\"vce-content-background-container\"><\/div><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-auto vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last vce-col--md-first vce-col--lg-first vce-col--xl-first plr-416 pt-116 pb-90\" id=\"el-5d52a328\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-5d52a328\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-5d52a328\"><div class=\"vce-row-container reveal-up reveal-delay-2 in-view\" data-vce-boxed-width=\"true\"><div class=\"vce-row vce-row--col-gap-0 vce-row-equal-height vce-row-content--top\" id=\"el-8d41f6bb\" data-vce-do-apply=\"all el-8d41f6bb\"><div class=\"vce-row-content\" data-vce-element-content=\"true\"><div class=\"vce-col vce-col--md-38p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-first vce-col--lg-first vce-col--xl-first no-pr pr-50\" id=\"el-fd6c7e63\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-fd6c7e63\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-fd6c7e63\"><div class=\"vce-text-block pb-30 reveal-up reveal-delay-3 in-view\"><div class=\"vce-text-block-wrapper vce\" id=\"el-bc4b1bad\" data-vce-do-apply=\"all el-bc4b1bad\"><h2 class=\"pb-15\">Book an <span class=\"nowrap\">appointment<\/span><\/h2>\n<p>Once your eligibility has been confirmed, you can schedule your visit.<\/p>\n<\/div><\/div><div class=\"vce-text-block reveal-up reveal-delay-1 in-view\"><div class=\"vce-text-block-wrapper vce\" id=\"el-9100d49c\" data-vce-do-apply=\"all el-9100d49c\"><p><a class=\"btn-appointment\" href=\"https:\/\/www.docclik.com\/en\/clinic\/12333\/booking\" target=\"_blank\" rel=\"noopener\">Book an appointment<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vce-col vce-col--md-62p vce-col--xs-1 vce-col--xs-last vce-col--xs-first vce-col--sm-last vce-col--sm-first vce-col--md-last vce-col--lg-last vce-col--xl-last\" id=\"el-b038a412\"><div class=\"vce-col-inner\" data-vce-do-apply=\"border margin background  el-b038a412\"><div class=\"vce-col-content\" data-vce-element-content=\"true\" data-vce-do-apply=\"padding el-b038a412\"><div class=\"vce-shortcode contact-form reveal-up reveal-delay-2 in-view\"><div class=\"vce-shortcode-wrapper vce\" id=\"el-22db482b\" data-vce-do-apply=\"all el-22db482b\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1239-o1\" lang=\"en-CA\" dir=\"ltr\" data-wpcf7-id=\"1239\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1541#wpcf7-f1239-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1239\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.7\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_CA\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1239-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"custom-cf7-form\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full name*\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<div class=\"cf7-row\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone*\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email address*\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Your message*\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Privacy Policy Clinique dentaire Boca (&#8220;the Clinic,&#8221; &#8220;we,&#8221; &#8220;us&#8221;) places great importance on protecting the personal information of its patients and of visitors to its website. The purpose of this privacy policy (the &#8220;Policy&#8221;) is to inform you, clearly and transparently, of how we collect, use, retain and disclose your personal information, in accordance with [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1541","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Clinique dentaire Boca<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Clinique dentaire Boca\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Clinique dentaire Boca (&quot;the Clinic,&quot; &quot;we,&quot; &quot;us&quot;) places great importance on protecting the personal information of its patients and of visitors to its website. 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